When considering SEO services for your business, one decision you will have to make on the way is choosing between an SEO agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to improve your website’s search engine rankings, their approach, structure, and relationship with clients differ significantly.
- SEO agencies typically consist of multiple people skilled in SEO, account managers, developers, admin staff and directors.
- SEO consultants on the other hand are just the person skilled in SEO, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
With SEO agencies, it’s common to find a diverse team that includes SEO experts, developers, account leads and content specialists.
This enables them to approach projects from various angles and handle a range of digital marketing needs.
For businesses after a comprehensive solution, agencies can offer significant advantages.
But if the project is limited in scope, such as involving just SEO or PPC, such a wide team may not be required.
2. Cost-Effectiveness
Winner: Consultant
Whilst agencies can offer competitive pricing, but their rates are often inflated by office-related expenses, management layers, and admin teams.
Freelance consultants usually sidestep these costs. You’re engaging directly with an expert, minus the extras.
As a result, SEO consultants often provide a more affordable alternative.
3. Resources
Winner: Agency
With multiple professionals on hand, agencies are usually better equipped for large-scale SEO efforts.
They can divide tasks among team members, allowing different elements of your campaign to progress in parallel.
For businesses needing a broader team effort, working with an agency might be more practical.
4. Adaptability
Winner: Consultant
By design, agencies often depend on structured systems and standardised ways of working to coordinate their teams.
Although individual team members might be flexible, updates to your account setup or approach can be slower to roll out.
A consultant, in contrast, can personalise their service and shift direction rapidly when your priorities change.
That responsiveness can be a real asset in the constantly evolving digital space.
For instance, if a new opportunity arises mid-campaign, a consultant can usually respond immediately, while agencies may be delayed by processes and multiple layers of sign-off.
5. Communication
Winner: Consultant
A strong reason to work with a consultant is the continuity of dealing with one person throughout your SEO journey.
You sidestep the common agency pitfall of multiple handovers or changes in personnel.
Communication is typically quicker and more meaningful, as you’re speaking directly to the person doing the job.
This clarity can save time and strengthen your professional relationship.
6. Personal Service
Winner: Consultant
Because their income and reputation are closely tied to performance, SEO consultants are usually highly invested in getting results for their clients.
Agencies tend to work within larger teams, which can sometimes dilute individual focus.
Consultants, on the other hand, are laser-focused on you and your success.
They often see your achievements as a direct extension of their own work.
7. Quality of Work
Winner: Equal
You can get excellent SEO support from both agencies and independent consultants.
Agencies often involve a range of specialists, but that sometimes means the work is distributed to junior staff for training.
Consultants tend to manage every detail themselves, resulting in a more consistent and focused execution.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both B2C SEO agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a B2C SEO consultant…read more