When considering SEO services for your business, one decision you will have to make on the way is choosing between an SEO agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to improve your website’s search engine rankings, their approach, structure, and relationship with clients differ significantly.
- SEO agencies typically consist of multiple people skilled in SEO, account managers, developers, admin staff and directors.
- SEO consultants on the other hand are just the person skilled in SEO, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
SEO agencies tend to be built around a multi-disciplinary team, comprising SEO specialists, developers, copywriters and client service professionals.
Their varied expertise makes them ideal for delivering complex projects involving several areas of digital marketing.
For organisations in need of a full-service solution, an agency can prove highly effective.
However, for more targeted needs, such as a standalone SEO or PPC campaign, a consultant may be more appropriate.
2. Cost-Effectiveness
Winner: Consultant
While agency quotes can be cost-effective, they often build in expenses for physical premises, leadership staff, and admin personnel.
With consultants, you bypass all of that. You’re investing in their knowledge, not a corporate hierarchy.
Consequently, SEO consultants typically prove the more economical option.
3. Resources
Winner: Agency
Agencies tend to be a strong option for large projects, simply because they have more people to draw upon.
They’re able to spread tasks across a team, which can speed up delivery and manage multiple campaign strands.
If your business requires this level of resource, an agency might be the better route.
4. Adaptability
Winner: Consultant
Due to their scale, agencies often stick to fixed processes that help them manage teams and client work consistently.
This can sometimes create delays if updates to your account or direction are needed.
Consultants are able to adapt in real-time, offering a service that’s closely aligned with your unique requirements.
In the digital world, where priorities can change quickly, this can be a significant advantage.
So, should your strategy need a quick turnaround, a consultant can often act immediately, unlike agencies that may need to consult management first.
5. Communication
Winner: Consultant
Having one consistent contact is one of the big advantages of choosing a consultant.
Agencies often rotate staff or assign different managers, which can disrupt progress and communication.
With a consultant, you get direct updates from the expert actually carrying out the work.
This straightforward setup makes for faster responses and a closer working relationship.
6. Personal Service
Winner: Consultant
SEO consultants have a personal stake in your success, as their reputation and income rely directly on the results they deliver and your satisfaction.
Unlike agencies, where responsibilities are often spread across teams and overseen by senior management, consultants are focused solely on you.
This usually results in a higher level of care and commitment.
While an agency might view you as just another account, a consultant sees your growth as a direct measure of their own performance.
7. Quality of Work
Winner: Equal
Both agencies and consultants are capable of delivering strong SEO results.
Agencies often bring in a broader team of specialists, but this can sometimes mean tasks are passed to junior staff for training purposes.
In contrast, consultants usually manage every part of your SEO strategy personally, which helps ensure consistency and quality throughout.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Builders Merchants SEO agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Builders Merchants SEO consultant…read more