When considering SEO services for your business, one decision you will have to make on the way is choosing between an SEO agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to improve your website’s search engine rankings, their approach, structure, and relationship with clients differ significantly.
- SEO agencies typically consist of multiple people skilled in SEO, account managers, developers, admin staff and directors.
- SEO consultants on the other hand are just the person skilled in SEO, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
SEO agencies typically bring a varied skill set to the table, with teams made up of specialists in SEO, web development, content and strategic planning.
This makes them well-equipped to execute campaigns requiring collaboration across different disciplines.
For clients seeking an all-round digital partner, an agency setup can be ideal.
However, not every project warrants such a wide-ranging team, particularly if the focus is only on SEO or PPC.
2. Cost-Effectiveness
Winner: Consultant
Agency rates can be competitive, but they usually reflect the costs of offices, managers, and support staff.
Consultants usually avoid these layers. What you’re paying for is their time, their skill, and nothing more.
That’s why SEO consultants are often more affordable overall.
3. Resources
Winner: Agency
Agencies are generally well-suited to manage larger projects thanks to their access to a wider team.
They’re able to assign different people to various parts of your SEO campaign at the same time.
If your business needs input from several individuals all at once, an agency could be the right fit.
4. Adaptability
Winner: Consultant
Agencies, by nature of having multiple teams of people, often rely on standardised systems and processes.
This means that while individuals within teams can be highly adaptable, the setup of your account and other staff on your account may take time to update and adapt.
Consultants, on the other hand, can tailor their approach to your unique needs and pivot quickly if your business priorities change.
This flexibility can be a major advantage in a fast-moving digital landscape.
For example, if you need to adjust your SEO strategy mid-project, a consultant can implement changes at short notice, whereas an agency may take longer due to internal processes, approvals and the number of people involved.
5. Communication
Winner: Consultant
A key advantage of working with a consultant is having one consistent point of contact throughout the project.
This means you avoid the common agency experience of being handed from one account manager to another or dealing with staff changes mid-way through.
With a consultant, communication tends to be clearer and more direct, as you’re speaking to the person actually doing the work.
This kind of connection not only saves time but also helps foster a stronger, more collaborative relationship.
6. Personal Service
Winner: Consultant
Because their income and reputation are closely tied to performance, SEO consultants are usually highly invested in getting results for their clients.
Agencies tend to work within larger teams, which can sometimes dilute individual focus.
Consultants, on the other hand, are laser-focused on you and your success.
They often see your achievements as a direct extension of their own work.
7. Quality of Work
Winner: Equal
Both options – agencies and consultants – are capable of delivering quality SEO.
Agencies may have the benefit of larger teams, though this can also mean tasks are passed around and handled by less experienced staff.
With consultants, you get a single, dedicated professional managing the entire process with close attention to detail.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Department Store SEO agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Department Store SEO consultant…read more