When considering digital marketing services for your business, one decision you will have to make on the way is choosing between a digital marketing agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to grow your website’s traffic and revenue, their approach, structure, and relationship with clients differ significantly.
- Digital marketing agencies typically consist of multiple people skilled in different aspects of digital marketing, account managers, developers, admin staff and directors.
- Digital marketing consultants on the other hand are just the person skilled in digital marketing, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
Most digital marketing agencies operate with a wide-ranging team, incorporating digital marketing analysts, developers, strategists and creatives.
This structure supports their ability to handle integrated marketing campaigns across various disciplines.
For companies in search of a robust, all-encompassing solution, agencies offer real value.
However, when only one or two core services are needed, such as SEO or PPC, a consultant might be better suited.
2. Cost-Effectiveness
Winner: Consultant
While agencies can provide competitive packages, but these come with hidden costs like office leases, management structures, and admin teams.
A consultant, however, runs a much leaner operation. Your fee goes straight to the expert doing the work.
So, if you’re looking for cost-efficiency, digital marketing consultants tend to come out on top.
3. Resources
Winner: Agency
Thanks to their team-based structure, agencies are often ideal for handling more complex or high-volume projects.
They have the capacity to assign various specialists to different areas of your digital marketing simultaneously.
So, if your campaign demands a coordinated team effort, an agency could be the more suitable option.
4. Adaptability
Winner: Consultant
Agencies, with their multi-person teams, tend to run on streamlined processes to manage workflow across accounts.
This can mean that adapting your account setup or strategy involves multiple steps and takes longer than expected.
Consultants are more agile. They’re able to adapt their work directly to your evolving needs without the red tape.
In a fast-moving digital world, this kind of responsiveness can make a real difference.
If plans change, a consultant can often pivot within hours – something agencies may struggle with due to approval chains and team structures.
5. Communication
Winner: Consultant
Working with a consultant offers the comfort of a single point of contact – someone who’s with you every step of the way.
This helps avoid the confusion that can come from rotating account managers or high staff turnover in agency settings.
Consultants bring a more direct and personal communication style, as they’re the ones actually delivering the work.
That kind of consistency enhances collaboration and builds stronger rapport over time.
6. Personal Service
Winner: Consultant
Consultants are often more personally invested in your success, simply because their livelihood depends on it.
They’re not answering to a board or working across dozens of accounts – their attention is fully on your needs.
This often leads to a more attentive and dedicated service.
Where agencies may juggle dozens of clients, a consultant treats your success as their own win.
7. Quality of Work
Winner: Equal
Consultants and agencies both have the ability to deliver strong digital marketing campaigns.
Agencies may draw on a mix of experts, but that often involves delegating tasks to more junior staff as part of their development.
Consultants, however, usually manage the full project themselves, which means your strategy benefits from a more personal, detail-oriented approach.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Gas Engineer digital marketing agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Gas Engineer digital marketing consultant…read more