When considering SEO services for your business, one decision you will have to make on the way is choosing between an SEO agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to improve your website’s search engine rankings, their approach, structure, and relationship with clients differ significantly.
- SEO agencies typically consist of multiple people skilled in SEO, account managers, developers, admin staff and directors.
- SEO consultants on the other hand are just the person skilled in SEO, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
Typically, SEO agencies are staffed by a mix of specialists, including SEO specialists, developers, account managers and writers.
This breadth enables them to tackle large or multifaceted campaigns that benefit from multiple perspectives.
For businesses that require an end-to-end solution, working with an agency can be highly efficient.
Still, in cases where only one or two skill sets are required, such as SEO or PPC, this approach may be more than is necessary.
2. Cost-Effectiveness
Winner: Consultant
Whilst agencies can offer competitive pricing, but their rates are often inflated by office-related expenses, management layers, and admin teams.
Freelance consultants usually sidestep these costs. You’re engaging directly with an expert, minus the extras.
As a result, SEO consultants often provide a more affordable alternative.
3. Resources
Winner: Agency
Agencies tend to be a strong option for large projects, simply because they have more people to draw upon.
They’re able to spread tasks across a team, which can speed up delivery and manage multiple campaign strands.
If your business requires this level of resource, an agency might be the better route.
4. Adaptability
Winner: Consultant
Agencies often operate using standardised processes, simply because they manage multiple teams and clients.
While the individuals working on your account may be adaptable, making wider changes can take time due to the setup and number of people involved.
Consultants, however, can tailor their approach from the start and adjust quickly if your business shifts direction.
This kind of agility is especially valuable in today’s fast-paced digital world.
Say you need to alter your SEO strategy mid-way through a project – a consultant can typically action that quickly, whereas agencies may need more time due to internal approvals and coordination.
5. Communication
Winner: Consultant
One key benefit of working with a consultant is the simplicity of having a single, steady point of contact.
This removes the typical agency experience of juggling different team members or onboarding new account managers.
Consultants offer direct access and communication with the person doing the work, not someone relaying messages.
That directness leads to better collaboration and a more efficient working relationship.
6. Personal Service
Winner: Consultant
SEO consultants have a personal stake in your success, as their reputation and income rely directly on the results they deliver and your satisfaction.
Unlike agencies, where responsibilities are often spread across teams and overseen by senior management, consultants are focused solely on you.
This usually results in a higher level of care and commitment.
While an agency might view you as just another account, a consultant sees your growth as a direct measure of their own performance.
7. Quality of Work
Winner: Equal
You can receive excellent SEO services from both consultants and agencies.
Agencies might offer access to various experts, though this often means parts of the work are given to less experienced team members for development.
Consultants tend to handle everything themselves, offering a more consistent and detail-focused approach.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Local SEO agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Local SEO consultant…read more