When considering SEO services for your business, one decision you will have to make on the way is choosing between an SEO agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to improve your website’s search engine rankings, their approach, structure, and relationship with clients differ significantly.
- SEO agencies typically consist of multiple people skilled in SEO, account managers, developers, admin staff and directors.
- SEO consultants on the other hand are just the person skilled in SEO, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
SEO agencies, by nature, typically have a broad team of experts including SEO specialists, developers, account strategists, copywriters and more.
This diversity allows agencies to handle projects requiring multiple skill sets across teams.
For businesses needing a wide range of services, an agency can provide a one-stop solution.
However, this breadth of skills may not always be necessary for projects requiring only 1-2 skill sets (e.g. SEO/PPC).
2. Cost-Effectiveness
Winner: Consultant
Although agencies can offer competitive pricing, but that usually includes the burden of office rent, team managers, and administrative support.
Consultants work differently. There’s no organisational padding – just direct access to their professional insight.
Consultants are often the wiser financial choice in SEO.
3. Resources
Winner: Agency
Agencies are often the better choice for large or complex SEO work because they can tap into wider internal resources.
Tasks can be distributed across the team, so various campaign activities progress at the same time.
If your project calls for that level of team involvement, an agency may be the most suitable solution.
4. Adaptability
Winner: Consultant
Agencies, by nature of having multiple teams of people, often rely on standardised systems and processes.
This means that while individuals within teams can be highly adaptable, the setup of your account and other staff on your account may take time to update and adapt.
Consultants, on the other hand, can tailor their approach to your unique needs and pivot quickly if your business priorities change.
This flexibility can be a major advantage in a fast-moving digital landscape.
For example, if you need to adjust your SEO strategy mid-project, a consultant can implement changes at short notice, whereas an agency may take longer due to internal processes, approvals and the number of people involved.
5. Communication
Winner: Consultant
One standout benefit of hiring a consultant is the continuity they offer – you’ll be working with the same person from start to finish.
This removes the hassle of being passed around different team members or adjusting to new faces, which is often the case with agencies.
Consultants provide a more personal touch, offering direct and efficient communication as they’re the ones carrying out the work.
That level of clarity and consistency helps build trust and makes collaboration far smoother.
6. Personal Service
Winner: Consultant
SEO consultants typically go the extra mile because your success impacts their livelihood directly.
They aren’t distracted by internal politics or reporting structures – their sole focus is meeting your needs.
This often results in a stronger commitment and higher quality service.
Unlike agencies, where you might be one of dozens, a consultant is personally invested in seeing you succeed.
7. Quality of Work
Winner: Equal
Whether you choose an agency or a consultant, high-quality SEO is achievable with either.
Agencies may have larger teams and broader resources, but this sometimes leads to tasks being assigned to junior staff.
Consultants usually take on the full scope of work themselves, which can lead to greater consistency and attention to detail.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Logistics SEO agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Logistics SEO consultant…read more