When considering performance marketing services for your business, one decision you will have to make on the way is choosing between a performance marketing agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).

While both agencies and consultants aim to drive profitable leads and revenue through paid advertising, their approach, structure, and relationship with clients differ significantly.

  • Performance marketing agencies typically consist of multiple people skilled in different aspects of performance marketing, account managers, developers, admin staff and directors.
  • Performance consultants on the other hand are just the person skilled in performance marketing, covering admin duties themselves.

To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:

  1. Variety of Skills
  2. Cost-Effectiveness
  3. Resources
  4. Adaptability
  5. Communication
  6. Personalised Service
  7. Quality of Work

1. Variety of Skills

Winner: Agency

Performance marketing agencies, by nature, typically have a broad team of experts including performance marketing specialists, developers, account strategists, copywriters and more.

This allows them to collaborate effectively on cross-functional projects.

For brands looking for a single provider to cover a wide array of needs, agencies can be a natural fit.

Nonetheless, when the task at hand is relatively narrow, like performance marketing or SEO, this broader capacity may not be essential.

2. Cost-Effectiveness

Winner: Consultant

Although agencies can offer competitive pricing, but that usually includes the burden of office rent, team managers, and administrative support.

Consultants work differently. There’s no organisational padding – just direct access to their professional insight.

Consultants are often the wiser financial choice in performance marketing.

3. Resources

Winner: Agency

When it comes to large-scale performance marketing work, agencies often shine due to having a wider team available.

They can deploy several people to manage different parts of your campaign simultaneously.

If your business needs that kind of capacity, choosing an agency may be the best move.

4. Adaptability

Winner: Consultant

With multiple teams to coordinate, agencies often lean on standard operating procedures to keep things running smoothly.

While the individuals you deal with may be flexible, the broader team might take time to adjust to changes in direction.

Consultants offer a more fluid experience. They can shape their work around your needs and change tack as required.

That sort of adaptability is invaluable when digital trends shift rapidly.

If, mid-project, you decide to revise your performance marketing approach, a consultant is generally quicker to implement changes than an agency working through layers of process.

5. Communication

Winner: Consultant

Working with a consultant offers the comfort of a single point of contact – someone who’s with you every step of the way.

This helps avoid the confusion that can come from rotating account managers or high staff turnover in agency settings.

Consultants bring a more direct and personal communication style, as they’re the ones actually delivering the work.

That kind of consistency enhances collaboration and builds stronger rapport over time.

6. Personal Service

Winner: Consultant

Because their income and reputation are closely tied to performance, performance marketing consultants are usually highly invested in getting results for their clients.

Agencies tend to work within larger teams, which can sometimes dilute individual focus.

Consultants, on the other hand, are laser-focused on you and your success.

They often see your achievements as a direct extension of their own work.

7. Quality of Work

Winner: Equal

Both consultants and agencies can provide effective performance marketing support.

While agencies may bring multiple specialists to the table, it’s common for work to be passed to junior team members to build their experience.

Consultants generally carry out all elements of the strategy themselves, which helps maintain consistency and a high standard of execution.

Final Score

  • Agency: 3
  • Consultant: 5

Conclusion

Both performance marketing agencies and consultants have their strengths.

While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.

If you’re ready to experience the benefits of working with a performance marketing consultant…read more