When considering SEO services for your business, one decision you will have to make on the way is choosing between an SEO agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to improve your website’s search engine rankings, their approach, structure, and relationship with clients differ significantly.
- SEO agencies typically consist of multiple people skilled in SEO, account managers, developers, admin staff and directors.
- SEO consultants on the other hand are just the person skilled in SEO, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
SEO agencies bring together a broad team of professionals, including SEO experts, developers, strategists, content writers and more.
This range of talent enables them to manage multifaceted projects that demand collaboration across different specialisms.
For companies seeking comprehensive digital support, an agency often serves as an all-in-one partner.
That said, not every project requires the full suite of services. Sometimes only one or two disciplines, such as SEO or PPC, are needed.
2. Cost-Effectiveness
Winner: Consultant
Whilst agencies can offer competitive prices, they often have the overheads of office spaces, managers, and administrative staff to factor in.
Consultants typically don’t have these. You’re paying directly for their expertise, not for the layers of management and facilities often found in agencies.
When it comes to cost, SEO consultants are normally the more cost-effective option.
3. Resources
Winner: Agency
Agencies are generally well-suited to manage larger projects thanks to their access to a wider team.
They’re able to assign different people to various parts of your SEO campaign at the same time.
If your business needs input from several individuals all at once, an agency could be the right fit.
4. Adaptability
Winner: Consultant
Due to their scale, agencies often stick to fixed processes that help them manage teams and client work consistently.
This can sometimes create delays if updates to your account or direction are needed.
Consultants are able to adapt in real-time, offering a service that’s closely aligned with your unique requirements.
In the digital world, where priorities can change quickly, this can be a significant advantage.
So, should your strategy need a quick turnaround, a consultant can often act immediately, unlike agencies that may need to consult management first.
5. Communication
Winner: Consultant
One of the most valued aspects of working with a consultant is the consistency they provide through a single point of contact.
It avoids the all-too-common agency scenario of switching account managers or navigating high staff turnover.
With a consultant, you’re in direct contact with the person who knows your project inside out.
This clear line of communication builds efficiency, trust, and a stronger long-term partnership.
6. Personal Service
Winner: Consultant
Consultants rely on strong results and client satisfaction to sustain their business, so they’re often more personally invested in your success.
They don’t have directors or departments pulling them in different directions – their energy is focused squarely on helping you achieve your goals.
That level of personal accountability can make a big difference.
Whereas agencies may divide their focus, consultants treat each client as a top priority.
7. Quality of Work
Winner: Equal
Whether you choose an agency or a consultant, high-quality SEO is achievable with either.
Agencies may have larger teams and broader resources, but this sometimes leads to tasks being assigned to junior staff.
Consultants usually take on the full scope of work themselves, which can lead to greater consistency and attention to detail.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Professional Services SEO agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Professional Services SEO consultant…read more