When considering PPC services for your business, one decision you will have to make on the way is choosing between a PPC agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to drive profitable leads and revenue through paid advertising, their approach, structure, and relationship with clients differ significantly.
- PPC agencies typically consist of multiple people skilled in PPC, account managers, developers, admin staff and directors.
- PPC consultants on the other hand are just the person skilled in PPC, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
PPC agencies are often composed of a multi-talented team, bringing together PPC technicians, coders, strategic planners and writers.
Their collective know-how is particularly useful for complex digital initiatives.
For firms looking to cover multiple bases with one partner, agencies are an attractive choice.
That said, for more focused projects centred solely on PPC or SEO, the full scope of agency resources may be unnecessary.
2. Cost-Effectiveness
Winner: Consultant
While agencies can offer competitive prices, they often have the overheads of office spaces, managers, and administrative staff to factor in.
Consultants typically don’t have these. You’re paying directly for their expertise, not for the layers of management and facilities often found in agencies.
When it comes to cost, PPC consultants are normally the more cost-effective option.
3. Resources
Winner: Agency
Owing to their access to a larger pool of professionals, agencies are often the go-to for sizeable PPC campaigns.
They can delegate responsibilities across their team, tackling several aspects at once.
If your business is after that kind of scale, an agency might suit your needs better.
4. Adaptability
Winner: Consultant
Because agencies juggle multiple people and projects, they often depend on pre-set processes to keep everything on track.
This structure can sometimes delay updates or changes to your campaign setup.
Consultants, on the other hand, are nimble. They tailor their approach and can pivot as your priorities shift.
In a dynamic digital space, that kind of adaptability is a real strength.
For example, if you need to shift gears halfway through a campaign, a consultant can typically act straight away, while agencies may need more time to get everyone aligned.
5. Communication
Winner: Consultant
One standout benefit of hiring a consultant is the continuity they offer – you’ll be working with the same person from start to finish.
This removes the hassle of being passed around different team members or adjusting to new faces, which is often the case with agencies.
Consultants provide a more personal touch, offering direct and efficient communication as they’re the ones carrying out the work.
That level of clarity and consistency helps build trust and makes collaboration far smoother.
6. Personal Service
Winner: Consultant
With PPC consultants, you often get a deeper level of commitment – their business thrives on results and happy clients.
Agencies, by contrast, typically work within larger structures where client focus can be diluted by internal priorities.
Consultants, working independently, are driven to deliver great outcomes.
For them, your success directly reflects on their own – which often leads to a more dedicated partnership.
7. Quality of Work
Winner: Equal
You can get excellent PPC support from both agencies and independent consultants.
Agencies often involve a range of specialists, but that sometimes means the work is distributed to junior staff for training.
Consultants tend to manage every detail themselves, resulting in a more consistent and focused execution.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Small Business PPC agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Small Business PPC consultant…read more