When considering digital marketing services for your business, one decision you will have to make on the way is choosing between a digital marketing agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to grow your website’s traffic and revenue, their approach, structure, and relationship with clients differ significantly.
- Digital marketing agencies typically consist of multiple people skilled in different aspects of digital marketing, account managers, developers, admin staff and directors.
- Digital marketing consultants on the other hand are just the person skilled in digital marketing, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
With digital marketing agencies, it’s common to find a diverse team that includes digital marketing experts, developers, account leads and content specialists.
This enables them to approach projects from various angles and handle a range of digital marketing needs.
For businesses after a comprehensive solution, agencies can offer significant advantages.
But if the project is limited in scope, such as involving just SEO or PPC, such a wide team may not be required.
2. Cost-Effectiveness
Winner: Consultant
While agencies can offer competitive prices, they often have the overheads of office spaces, managers, and administrative staff to factor in.
Consultants typically don’t have these. You’re paying directly for their expertise, not for the layers of management and facilities often found in agencies.
When it comes to cost, digital marketing consultants are normally the more cost-effective option.
3. Resources
Winner: Agency
Agencies are generally well-suited to manage larger projects thanks to their access to a wider team.
They’re able to assign different people to various parts of your digital marketing campaign at the same time.
If your business needs input from several individuals all at once, an agency could be the right fit.
4. Adaptability
Winner: Consultant
With multiple teams to coordinate, agencies often lean on standard operating procedures to keep things running smoothly.
While the individuals you deal with may be flexible, the broader team might take time to adjust to changes in direction.
Consultants offer a more fluid experience. They can shape their work around your needs and change tack as required.
That sort of adaptability is invaluable when digital trends shift rapidly.
If, mid-project, you decide to revise your digital marketing approach, a consultant is generally quicker to implement changes than an agency working through layers of process.
5. Communication
Winner: Consultant
One of the clear benefits of choosing a consultant is consistency – you’ll deal with the same person throughout your project.
Unlike agencies, where staff changes and account handovers are more common, consultants provide stability.
You’re in touch with the individual doing the actual work, not a middleman.
That makes communication simpler and helps to build a more genuine working relationship.
6. Personal Service
Winner: Consultant
For consultants, client success isn’t just a goal – it’s essential to their continued business.
They’re not buffered by layers of management or corporate structures like agencies often are.
That personal motivation tends to drive greater attention and dedication.
Where agencies may be balancing dozens of accounts, a consultant is more likely to treat your success as their own.
7. Quality of Work
Winner: Equal
Whether you choose an agency or a consultant, high-quality digital marketing is achievable with either.
Agencies may have larger teams and broader resources, but this sometimes leads to tasks being assigned to junior staff.
Consultants usually take on the full scope of work themselves, which can lead to greater consistency and attention to detail.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Solicitor digital marketing agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Solicitor digital marketing consultant…read more