When considering SEO services for your business, one decision you will have to make on the way is choosing between an SEO agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to improve your website’s search engine rankings, their approach, structure, and relationship with clients differ significantly.
- SEO agencies typically consist of multiple people skilled in SEO, account managers, developers, admin staff and directors.
- SEO consultants on the other hand are just the person skilled in SEO, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
Most SEO agencies operate with a wide-ranging team, incorporating SEO analysts, developers, strategists and creatives.
This structure supports their ability to handle integrated marketing campaigns across various disciplines.
For companies in search of a robust, all-encompassing solution, agencies offer real value.
However, when only one or two core services are needed, such as SEO or PPC, a consultant might be better suited.
2. Cost-Effectiveness
Winner: Consultant
Whilst agencies can offer competitive pricing, but their rates are often inflated by office-related expenses, management layers, and admin teams.
Freelance consultants usually sidestep these costs. You’re engaging directly with an expert, minus the extras.
As a result, SEO consultants often provide a more affordable alternative.
3. Resources
Winner: Agency
Agencies are typically well-equipped to handle large-scale projects due to having access to multiple people.
They can allocate teams to work on different aspects of your SEO campaigns simultaneously.
If your business requires significant resources from multiple people at once, an agency might be the better choice.
4. Adaptability
Winner: Consultant
With multiple teams to coordinate, agencies often lean on standard operating procedures to keep things running smoothly.
While the individuals you deal with may be flexible, the broader team might take time to adjust to changes in direction.
Consultants offer a more fluid experience. They can shape their work around your needs and change tack as required.
That sort of adaptability is invaluable when digital trends shift rapidly.
If, mid-project, you decide to revise your SEO approach, a consultant is generally quicker to implement changes than an agency working through layers of process.
5. Communication
Winner: Consultant
A major perk of working with a consultant is having a single, reliable contact handling your SEO from day one.
It spares you the common agency challenge of shifting account managers or disruptions caused by team turnover.
With a consultant, you’re talking directly to the expert – not going through layers of staff.
This kind of open, direct communication leads to quicker decisions and a stronger working dynamic.
6. Personal Service
Winner: Consultant
SEO consultants typically go the extra mile because your success impacts their livelihood directly.
They aren’t distracted by internal politics or reporting structures – their sole focus is meeting your needs.
This often results in a stronger commitment and higher quality service.
Unlike agencies, where you might be one of dozens, a consultant is personally invested in seeing you succeed.
7. Quality of Work
Winner: Equal
You can receive excellent SEO services from both consultants and agencies.
Agencies might offer access to various experts, though this often means parts of the work are given to less experienced team members for development.
Consultants tend to handle everything themselves, offering a more consistent and detail-focused approach.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Supermarket SEO agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Supermarket SEO consultant…read more