When considering SEO services for your business, one decision you will have to make on the way is choosing between an SEO agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to improve your website’s search engine rankings, their approach, structure, and relationship with clients differ significantly.
- SEO agencies typically consist of multiple people skilled in SEO, account managers, developers, admin staff and directors.
- SEO consultants on the other hand are just the person skilled in SEO, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
SEO agencies tend to be built around a multi-disciplinary team, comprising SEO specialists, developers, copywriters and client service professionals.
Their varied expertise makes them ideal for delivering complex projects involving several areas of digital marketing.
For organisations in need of a full-service solution, an agency can prove highly effective.
However, for more targeted needs, such as a standalone SEO or PPC campaign, a consultant may be more appropriate.
2. Cost-Effectiveness
Winner: Consultant
Although agencies can offer competitive pricing, their fees often reflect the costs of running offices, employing managers, and supporting admin teams.
Consultants, on the other hand, operate with leaner setups. Your investment goes directly into their hands-on expertise, not into funding a larger operation.
For budget-conscious businesses, SEO consultants tend to offer better value.
3. Resources
Winner: Agency
When it comes to large-scale SEO work, agencies often shine due to having a wider team available.
They can deploy several people to manage different parts of your campaign simultaneously.
If your business needs that kind of capacity, choosing an agency may be the best move.
4. Adaptability
Winner: Consultant
Due to their scale, agencies often stick to fixed processes that help them manage teams and client work consistently.
This can sometimes create delays if updates to your account or direction are needed.
Consultants are able to adapt in real-time, offering a service that’s closely aligned with your unique requirements.
In the digital world, where priorities can change quickly, this can be a significant advantage.
So, should your strategy need a quick turnaround, a consultant can often act immediately, unlike agencies that may need to consult management first.
5. Communication
Winner: Consultant
Working with a consultant offers the comfort of a single point of contact – someone who’s with you every step of the way.
This helps avoid the confusion that can come from rotating account managers or high staff turnover in agency settings.
Consultants bring a more direct and personal communication style, as they’re the ones actually delivering the work.
That kind of consistency enhances collaboration and builds stronger rapport over time.
6. Personal Service
Winner: Consultant
A consultant’s business depends on their ability to deliver strong results and keep clients happy – making them personally invested in your outcomes.
Agencies, with their broader teams and internal hierarchies, might not offer the same level of personal focus.
Consultants often provide more attentive service as a result.
For example, while an SEO agency may treat you as one of many clients, a consultant sees your success as a reflection of their own.
7. Quality of Work
Winner: Equal
Both agencies and consultants are capable of delivering strong SEO results.
Agencies often bring in a broader team of specialists, but this can sometimes mean tasks are passed to junior staff for training purposes.
In contrast, consultants usually manage every part of your SEO strategy personally, which helps ensure consistency and quality throughout.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Takeaway SEO agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Takeaway SEO consultant…read more