When considering PPC services for your business, one decision you will have to make on the way is choosing between a PPC agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to drive profitable leads and revenue through paid advertising, their approach, structure, and relationship with clients differ significantly.
- PPC agencies typically consist of multiple people skilled in PPC, account managers, developers, admin staff and directors.
- PPC consultants on the other hand are just the person skilled in PPC, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
PPC agencies usually consist of a diverse team that include PPC specialists, content creators, digital strategists and web developers.
This mix of expertise positions agencies well for projects that span several digital marketing disciplines.
For businesses requiring an integrated approach, an agency offers the convenience of a consolidated service.
However, for simpler projects focused on a narrow scope, such as just PPC or SEO, this level of resource may be surplus to requirements.
2. Cost-Effectiveness
Winner: Consultant
While agency quotes can be cost-effective, they often build in expenses for physical premises, leadership staff, and admin personnel.
With consultants, you bypass all of that. You’re investing in their knowledge, not a corporate hierarchy.
Consequently, PPC consultants typically prove the more economical option.
3. Resources
Winner: Agency
With multiple team members on hand, agencies are naturally geared towards supporting larger projects.
They’re able to work on several campaign elements in parallel by leveraging their broader resource base.
If your requirements are extensive, involving several moving parts, an agency could be the right choice.
4. Adaptability
Winner: Consultant
Because agencies manage large teams, they usually rely on fixed processes and frameworks to maintain consistency.
Even if team members are adaptable, updating your account or making changes often requires navigating internal systems.
Consultants bring a more tailored approach and can adjust course with minimal delay when your business needs evolve.
That level of flexibility is hugely beneficial in a fast-changing digital environment.
So, if you find yourself needing to shift strategy mid-project, a consultant can respond more swiftly than an agency, which may need to work through several internal steps.
5. Communication
Winner: Consultant
Working with a consultant offers the comfort of a single point of contact – someone who’s with you every step of the way.
This helps avoid the confusion that can come from rotating account managers or high staff turnover in agency settings.
Consultants bring a more direct and personal communication style, as they’re the ones actually delivering the work.
That kind of consistency enhances collaboration and builds stronger rapport over time.
6. Personal Service
Winner: Consultant
PPC consultants are personally invested in your success because their livelihood depends directly on their results and client satisfaction.
Unlike agencies, which often report to directors or larger management teams, consultants focus solely on your needs.
This personal attention often translates into better service and more dedication.
For example, while an PPC agency may treat you as one of many clients, a consultant sees your success as a reflection of their own.
7. Quality of Work
Winner: Equal
Agencies and consultants alike can deliver impressive PPC outcomes.
Agencies may provide access to specialist teams, although that structure can involve delegating work to junior staff members for development.
With consultants, the same person typically oversees all aspects of your PPC, offering a hands-on and consistent approach.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both Tech PPC agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a Tech PPC consultant…read more