When considering digital marketing services for your business, one decision you will have to make on the way is choosing between a digital marketing agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).

While both agencies and consultants aim to grow your website’s traffic and revenue, their approach, structure, and relationship with clients differ significantly.

  • Digital marketing agencies typically consist of multiple people skilled in different aspects of digital marketing, account managers, developers, admin staff and directors.
  • Digital marketing consultants on the other hand are just the person skilled in digital marketing, covering admin duties themselves.

To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:

  1. Variety of Skills
  2. Cost-Effectiveness
  3. Resources
  4. Adaptability
  5. Communication
  6. Personalised Service
  7. Quality of Work

1. Variety of Skills

Winner: Agency

With digital marketing agencies, it’s common to find a diverse team that includes digital marketing experts, developers, account leads and content specialists.

This enables them to approach projects from various angles and handle a range of digital marketing needs.

For businesses after a comprehensive solution, agencies can offer significant advantages.

But if the project is limited in scope, such as involving just SEO or PPC, such a wide team may not be required.

2. Cost-Effectiveness

Winner: Consultant

Whilst agencies can pitch competitive prices, those numbers often include the expense of physical offices, administrative staff, and middle management.

Consultants tend to operate independently. That means your money goes directly towards their expertise, not business overheads.

For many, this makes digital marketing consultants the more cost-effective solution.

3. Resources

Winner: Agency

Agencies typically have the manpower to take on bigger projects.

They’re able to assign different team members to specific campaign tasks at the same time.

For companies that need a broader resource base, an agency may be the preferred option.

4. Adaptability

Winner: Consultant

Agencies often operate using standardised processes, simply because they manage multiple teams and clients.

While the individuals working on your account may be adaptable, making wider changes can take time due to the setup and number of people involved.

Consultants, however, can tailor their approach from the start and adjust quickly if your business shifts direction.

This kind of agility is especially valuable in today’s fast-paced digital world.

Say you need to alter your digital marketing strategy mid-way through a project – a consultant can typically action that quickly, whereas agencies may need more time due to internal approvals and coordination.

5. Communication

Winner: Consultant

One of the clear benefits of choosing a consultant is consistency – you’ll deal with the same person throughout your project.

Unlike agencies, where staff changes and account handovers are more common, consultants provide stability.

You’re in touch with the individual doing the actual work, not a middleman.

That makes communication simpler and helps to build a more genuine working relationship.

6. Personal Service

Winner: Consultant

Because their income and reputation are closely tied to performance, digital marketing consultants are usually highly invested in getting results for their clients.

Agencies tend to work within larger teams, which can sometimes dilute individual focus.

Consultants, on the other hand, are laser-focused on you and your success.

They often see your achievements as a direct extension of their own work.

7. Quality of Work

Winner: Equal

Whether you choose an agency or a consultant, high-quality digital marketing is achievable with either.

Agencies may have larger teams and broader resources, but this sometimes leads to tasks being assigned to junior staff.

Consultants usually take on the full scope of work themselves, which can lead to greater consistency and attention to detail.

Final Score

  • Agency: 3
  • Consultant: 5

Conclusion

Both Wedding Venue digital marketing agencies and consultants have their strengths.

While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.

If you’re ready to experience the benefits of working with a Wedding Venue digital marketing consultant…read more