When considering PPC services for your business, one decision you will have to make on the way is choosing between a PPC agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).
While both agencies and consultants aim to drive profitable leads and revenue through paid advertising, their approach, structure, and relationship with clients differ significantly.
- PPC agencies typically consist of multiple people skilled in PPC, account managers, developers, admin staff and directors.
- PPC consultants on the other hand are just the person skilled in PPC, covering admin duties themselves.
To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:
- Variety of Skills
- Cost-Effectiveness
- Resources
- Adaptability
- Communication
- Personalised Service
- Quality of Work
1. Variety of Skills
Winner: Agency
PPC agencies are often composed of a multi-talented team, bringing together PPC technicians, coders, strategic planners and writers.
Their collective know-how is particularly useful for complex digital initiatives.
For firms looking to cover multiple bases with one partner, agencies are an attractive choice.
That said, for more focused projects centred solely on PPC or SEO, the full scope of agency resources may be unnecessary.
2. Cost-Effectiveness
Winner: Consultant
Agencies can provide competitive rates, but it’s worth remembering they also carry the costs of office premises, management teams, and support staff.
Independent consultants generally avoid these overheads. You’re paying for their skills and experience, not the extra layers that come with an agency structure.
All things considered, PPC consultants often represent the more economical choice.
3. Resources
Winner: Agency
Agencies typically have the manpower to take on bigger projects.
They’re able to assign different team members to specific campaign tasks at the same time.
For companies that need a broader resource base, an agency may be the preferred option.
4. Adaptability
Winner: Consultant
Because agencies juggle multiple people and projects, they often depend on pre-set processes to keep everything on track.
This structure can sometimes delay updates or changes to your campaign setup.
Consultants, on the other hand, are nimble. They tailor their approach and can pivot as your priorities shift.
In a dynamic digital space, that kind of adaptability is a real strength.
For example, if you need to shift gears halfway through a campaign, a consultant can typically act straight away, while agencies may need more time to get everyone aligned.
5. Communication
Winner: Consultant
Working with a consultant offers the comfort of a single point of contact – someone who’s with you every step of the way.
This helps avoid the confusion that can come from rotating account managers or high staff turnover in agency settings.
Consultants bring a more direct and personal communication style, as they’re the ones actually delivering the work.
That kind of consistency enhances collaboration and builds stronger rapport over time.
6. Personal Service
Winner: Consultant
Consultants rely on strong results and client satisfaction to sustain their business, so they’re often more personally invested in your success.
They don’t have directors or departments pulling them in different directions – their energy is focused squarely on helping you achieve your goals.
That level of personal accountability can make a big difference.
Whereas agencies may divide their focus, consultants treat each client as a top priority.
7. Quality of Work
Winner: Equal
High-quality PPC can come from either an agency or a consultant.
Agencies might offer a wider skillset across teams, but this can sometimes result in work being passed to junior members for training.
Consultants typically do the work themselves, ensuring everything is handled with care and consistency.
Final Score
- Agency: 3
- Consultant: 5
Conclusion
Both White Label PPC agencies and consultants have their strengths.
While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.
If you’re ready to experience the benefits of working with a White Label PPC consultant…read more