When considering SEO services for your business, one decision you will have to make on the way is choosing between an SEO agency and consultant (in fact, you most likely clicked on this article to help with that exact decision!).

While both agencies and consultants aim to improve your website’s search engine rankings, their approach, structure, and relationship with clients differ significantly.

  • SEO agencies typically consist of multiple people skilled in SEO, account managers, developers, admin staff and directors.
  • SEO consultants on the other hand are just the person skilled in SEO, covering admin duties themselves.

To help you decide between the two, I’ll compare both against seven key factors that are important to businesses deciding between choosing an agency or a consultant:

  1. Variety of Skills
  2. Cost-Effectiveness
  3. Resources
  4. Adaptability
  5. Communication
  6. Personalised Service
  7. Quality of Work

1. Variety of Skills

Winner: Agency

SEO agencies typically bring a varied skill set to the table, with teams made up of specialists in SEO, web development, content and strategic planning.

This makes them well-equipped to execute campaigns requiring collaboration across different disciplines.

For clients seeking an all-round digital partner, an agency setup can be ideal.

However, not every project warrants such a wide-ranging team, particularly if the focus is only on SEO or PPC.

2. Cost-Effectiveness

Winner: Consultant

Whilst agencies can offer competitive prices, they often have the overheads of office spaces, managers, and administrative staff to factor in.

Consultants typically don’t have these. You’re paying directly for their expertise, not for the layers of management and facilities often found in agencies.

When it comes to cost, SEO consultants are normally the more cost-effective option.

3. Resources

Winner: Agency

Agencies tend to be a strong option for large projects, simply because they have more people to draw upon.

They’re able to spread tasks across a team, which can speed up delivery and manage multiple campaign strands.

If your business requires this level of resource, an agency might be the better route.

4. Adaptability

Winner: Consultant

Agencies typically follow structured systems, which help coordinate large teams but can slow things down when changes are needed.

Even if your main contact is responsive, broader adjustments can take time to flow through.

Consultants offer a more bespoke service and can respond to changes without delay.

In fast-moving digital markets, that flexibility can be crucial.

Let’s say you want to tweak your SEO focus mid-campaign – a consultant can often do so quickly, while an agency might need to run it through internal processes.

5. Communication

Winner: Consultant

Working with a consultant offers the comfort of a single point of contact – someone who’s with you every step of the way.

This helps avoid the confusion that can come from rotating account managers or high staff turnover in agency settings.

Consultants bring a more direct and personal communication style, as they’re the ones actually delivering the work.

That kind of consistency enhances collaboration and builds stronger rapport over time.

6. Personal Service

Winner: Consultant

SEO consultants have a personal stake in your success, as their reputation and income rely directly on the results they deliver and your satisfaction.

Unlike agencies, where responsibilities are often spread across teams and overseen by senior management, consultants are focused solely on you.

This usually results in a higher level of care and commitment.

While an agency might view you as just another account, a consultant sees your growth as a direct measure of their own performance.

7. Quality of Work

Winner: Equal

You can get excellent SEO support from both agencies and independent consultants.

Agencies often involve a range of specialists, but that sometimes means the work is distributed to junior staff for training.

Consultants tend to manage every detail themselves, resulting in a more consistent and focused execution.

Final Score

  • Agency: 3
  • Consultant: 5

Conclusion

Both Woocommerce SEO agencies and consultants have their strengths.

While agencies bring extensive resources and a variety of skills, consultants may offer a more cost-effective, adaptable, and personalised approach.

If you’re ready to experience the benefits of working with a Woocommerce SEO consultant…read more